Ericssion Recruitment For B.E/B.Tech Candidates As Engineer And Sr.Engineer – FEB-2013

About Company: Ericsson

Post Name: Finance Associate

Qualification: BE / B.Tech

Experience : 0 – 3 Years

Job Description :
* Service Alarm Monitoring

* Alarm Management for the assigned Network Services

* Ticket Management

* Fault remedy requiring on site presence is dispatched timely (as per the SLA / KPI) to the field operations organizations

* Work Order Handling

* Regular follow up on the events with relevant departments working on it as per the MSTOP process

* Work towards KPI & Balanced Scorecard parameters

* Work towards the IPM parameters assigned by the Shift Manager

* To ensure Security is implemented and maintained in accordance with Security and Risk Management directives of the organization

* Adherence to the organizational guidelines & departmental processes & procedures

Authority :
* Clearing the first level Network Alarms

* Creation of Trouble Tickets

* Ticket updation and routing to the relevant department for further course of action

* Closure of ticket

Desired Profile :
* Good knowledge of service networks / GSM Network / WCDMA network / LTE/IMS Network service applications characteristics and capabilities

* Service Performance indicators and their interpretation

* Basic Knowledge of services and service applications implementation / integration processes along with Access, Core, Transport & Service Networks

Qualification :
* Degree within Electrical Engineering/Telecommunication Engineering/Computer Science/Computer Engineering or equivalent

Location : Bangalore

Date of Exam / Date of Interview: Permanent

Website :

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